Master's in Organizational Leadership Coaching Concentration and Graduate Certificate



ALEX BRNILOVICH: Hello, and welcome everyone. Thank you for joining us today. My name is Alex Brnilovich. I am the Director of Admissions for Online Programs at Lewis University. And we have Dr. Sheila Boysen here helping us today talk about the Professional and Executive Coaching Concentration and Certificate offered here at Lewis University online.

So during the event today we're going to highlight all things professional and executive coaching within our Lewis University program. Thank you for joining us. As we go through the event, if you have any questions, please don't hesitate to ask. And we will cover all things within this wonderful certificate.

So I first wanted to welcome the star of our show, Dr. Sheila Boysen. She's a faculty member. She actually helped start and launch this program four years ago. And she's currently teaching in these classes. So welcome Dr. Sheila.

Who should take these courses?

DR. SHEILA BOYSEN: Thank you so much. So it looks like the first thing that's really important for us to cover is who do these courses does this concentration, does this certificate apply to most? And this is pretty open-ended because it can be beneficial for people in lots of different roles, positions, and stages of their career. So this slide by no means is an exhaustive list, but gives you a good idea of where a lot of the benefit from this curriculum can fall.

So individuals who are looking to start their own business, an independent business as a coach, this a great place to gain that education needed to do that, but also work internally within an organization. So starting an internal coaching culture or an internal coaching initiative within an organization that you currently are a part of or organizations that you will be a part of in the future.

Individuals who already have some coaching knowledge and would like to upgrade, enhance their skills. This is another great option as well. Professionals, or folks within an organization who want to improve their own management, organizational change, and their employee development skill set.

Human resources professionals, we're seeing more and more of a coach approach being adopted within the talent development, talent management areas of organizations. And then lastly an exciting new arena that we're seeing a lot more coaching take place is in the higher education space. So career services, professional student services, professionals and advisors that have used advising and consulting or counseling models in the past are adding the coaching skill set to their tool belt as well.

So just an example of some of the areas and places where coaching can be beneficial.

Program Highlights

ALEX BRNILOVICH: Thank you for that Sheila, and moving into the highlights of the program, what do you really think stands out about this wonderful program?

DR. SHEILA BOYSEN: Yeah, absolutely. So just a few of the highlights here. So the business focus, this concentration, these courses are housed within our organizational leadership department. So it's a great opportunity for us to have that organizational leadership, organization behavior, organization development focus, so the business focus of it. It's great.

It's really an efficient format. So students can finish this degree in two semesters, this concentration, I'm sorry in two semesters. So these four courses are in an eight week accelerated format that moves you through all four in just two semesters.

And the faculty, we're really proud and excited of the faculty that we have teaching these courses and facilitating these courses. They are all ICF Certified coaches. It's really a customized approach where there's lots of opportunities to interact directly with your faculty, with your peers, and with others that are going through the program.

And it's customizable in the sense that you get to attend a class in a live, weekly synchronous format, but it's online. So the customized approach is another reason that we really think this is a great program.

And the collaboration, so unlike fully online programs that sometimes can lack fully dimensional collaborative learning and always we at least have this live aspect of this course, which is so important specifically for coaching because you get that opportunity to coach live, to hear coaching live, to get feedback live.

The program's International Coach Federation accredited, so that's another huge highlight. And we'll talk about that a little bit more as we move through the presentation too. In the last pieces that not only is it your coach education, but you're getting graduate level academic credit for these courses too. So just a few of the highlights.

Coaching Courses Overview

ALEX BRNILOVICH: Thank you, Sheila and a lot goes into the synchronous element, which we will learn more about and is one of my favorite personal parts of the program. You will learn from others esteemed representatives in all different types of industries. If we can now, let's talk a little bit about the concentration. What goes into some of these classes?

DR. SHEILA BOYSEN: Absolutely. So we're super excited about these four courses. A lot of the coach training that exists out there will be comprised of one, two of these different curriculum areas, but they don't have all four of these areas. So that's one of the things that we think really sets us apart, and was really important to us in designing and laying out the curriculum.

So the first course is an Introduction to Coaching. So it gives you a chance to dive into the foundations of coaching. What is coaching? How do you engage in coaching relationships with others to be effective? Specifically going into those 11 core competencies and practicing the 11 core competencies from the International Coach Federation.

The second course, Coaching Methodologies, this is an exciting course because it starts giving you some additional tools to put into that tool belt we mentioned. So we talk about different coaching methodologies, strategies, processes that can be built on the foundation you already have to use in different coaching scenarios.

And then the third course is also exciting where you are learning how to actually build a coaching business. This course is multidimensional where it's talking about that external coaching business we mentioned that many are interested in, whether that's part-time or a future full-time endeavor that they're looking to take on. But it also talks about the internal coaching practice. So building that coaching culture within an organization, implementing a coaching program within an organization.

And then the last course, Coaching Assessments and Research, really goes into some of the foundational theories research out there on this great industry of coaching. And probably one of the most exciting parts that students really, really like in this course is the exposure to learning about different assessments that can be used in coaching. So you get a great exposure to a lot of the different trending assessments that are being used in the talent development and coaching arena.

What is the International Coach Federation (ICF)?

ALEX BRNILOVICH: Thank you. And now that we know about the concentration, let's talk a little bit about ICF. What exactly is the ICF?

DR. SHEILA BOYSEN: Absolutely. So I encourage everybody to go ahead and check out the International Coach Federation, ICF website. The International Coach Federation, ICF is both the governing and credentialing body of the profession. It's made up of a board of directors. It has membership from around the world. And it is where the Core Competencies of coaching were created, the 11 core competencies, as well as the ethics, the Code of Ethics for coaching as well were created by the International Coach Federation.

It's an awesome global and dynamic organization that does a great job of bringing more awareness to the field, as well as making sure that there are very high standards for coaching and for the industry.

ICF Accreditation

ALEX BRNILOVICH: Great, so now that we know what ICF is, what about our accreditation? Who's in charge of the ICF? And how ultimately do they define the coaching element?

DR. SHEILA BOYSEN: Absolutely. So the ICF is headquartered here in the United States, although they are a global organization. And it's a nonprofit membership organization that's led by an elected Board of Directors. There's also paid staff members. And it's a very robust organization, wonderful to work with when you're going through your credentialing process.

But aside from the governing, aside from the credentialing, they are also responsible for accrediting the different education programs that offer training for coaching. And so it's really exciting that Lewis University is accredited, fully accredited by the International Coach Federation. Our program is fully accredited. It's just one of the many exciting things about the coaching curriculum here.

And so the ICF, it's important just to mention a closing thought on the ICF, is how they define coaching. What is coaching? So their definition comes down to coaching is partnering with clients in a thought provoking and creative process that inspires them to maximize their personal and professional potential.

Certification and ICF’s Credentialing Exam

ALEX BRNILOVICH: Well said, Sheila. That definitely highlights what ICF is and the accreditation element. And we talked a little bit about certification earlier, but now let's highlight the ACC Portfolio Path, along with the PCC Portfolio Path. How exactly do those work?

DR. SHEILA BOYSEN: Absolutely. So most of the students that are taking these four courses are looking to get their coaching certification. So there are two entry levels of certification, one entry-level, and one next step level. The ACC, Associate Certified Coach, is the first level of certification. The PCC is the second level of certification.

You can see that some of the biggest differentiators here are the hours. So the number of hours of training that are required, as well as the number of hours of practical coaching experience. So these four courses here at Lewis meet the full education requirements for both of these levels of certification.

So what that means is our students after taking these four courses successfully are able to have those hours under their belt that they can apply for the ACC, and or the PCC. Most of our students apply for the ACC first because it has the 100 hours of client coaching experience requirement. So they're usually not having a lot of coaching experience or not having any coaching experience prior to taking these courses. And many of them are very close to if not already at the 100 hours when they finish that fourth course.

So they usually go for the ACC first and then as they're continuing to document their hours down the road and go to their 500 hours, they're able to then apply these education hours to that certification level as well.

So in the courses, we talk quite in-depth about this process that you go through, but just like to highlight that there are these two levels of certification and that the courses here at Lewis will help you to fully meet the educational hour requirements for both levels certification.

ALEX BRNILOVICH: Great. And with the exam, how are the students doing after completing all the courses and taking their exams? What's the current pass rate like?

DR. SHEILA BOYSEN: I love that question. So we have been tremendously successful. Our students have been tremendously successful. And we currently have a 100% pass rate for all of our students that go on to take the certification exam for their credential. So a statistic that we're very excited to celebrate.

ALEX BRNILOVICH: Agreed 100%. Every student who has taken it has come prepared in the fashion of being successful in the program, and their scores and pass rate is matching and mirroring of that, so that's fantastic.


Audience Q & A

ALEX BRNILOVICH: So now Sheila I'd like to get into some of the questions, some of the commonly asked questions. And the first one being what exactly does the Coaching Concentration Certificate provide for students, i.e. how many hours are accumulated, et cetera?

Accumulating Coaching Hours at Lewis University

DR. SHEILA BOYSEN: Absolutely. So it's a two-part answer for the hours. The first one we touched on a little bit in the last slide, so those education hours. And just to reiterate, it's really helpful to know that if you take these four courses, you will meet all of the education hours requirements for both levels, the ACC and the PCC certification.

The second hour requirement are the coaching practice hours. And this is something that we really love to help students with. We're really excited that we can help students with this. So we help to set you up with some of your first clients that you get to use to work towards these for the ACC, Associate Certified Coach for example.

You need to have a 100 coaching hours. So we help you through the program and matching you with client practice opportunities to gain at a minimum 60 of those 100 hours. Most of our students actually end up doing more than that within the courses and within the opportunities that we help them get for coaching.

So they end up with close to, if not actually meeting their 100 hours so that they can go ahead and apply for the ACC, ICF Certification. And students say that it is not very hard to get to those 100 hours with all the opportunities that we help provide them.

Other Ways to Accumulate Coaching Hours

ALEX BRNILOVICH: Great, and another question came in, spiraling off of that. Where/how can the students accumulate the hours that they do not achieve through our program?

DR. SHEILA BOYSEN: Absolutely. So there's lots of different avenues of how that can be accomplished. And one of the great things about the ICF is that they understand that folks that are just getting started in the profession do not always have the opportunity to have paid hours of coaching as they're working towards their credential. So you can do pro bono coaching in order to move towards a large portion of those 100 hours.

So we continue to help students that are looking for some more support to get those hours to either connect them with potential coaching clients or help give them ideas of others they can reach out to within their own network so they can make sure they get those 100 hours.

Real-Time, Synchronous Learning

ALEX BRNILOVICH: Great. Another question came in about the synchronous session. And let me first preface for the audience. Synchronous event is a real-time event that occurs between typically 6:00 to 10:00 at night on the scheduled date throughout the course. The question Sheila would be what kind of activities are included in the synchronous session?

DR. SHEILA BOYSEN: Absolutely. So we definitely have some presentation of information. The exciting part about this modality of learning is that we get to mirror and mimic a lot of the type of teaching and learning and participation that would happen in a live face-to-face classroom. However, it has the flexibility of being online.

So maybe one of the things that my students in class this week have said is that they love that they get to interact with their classmates, but they also love that they're in the comfort of their own home. So they get to wear their pajamas to class, and nobody even knows about it. So it's that kind of interesting dynamic.

In class, we do some lecturing when we're talking about specific new ideas and material. We do large group discussions. We do small group discussions. The classroom has a chat function where students are participating in class during the duration of the class evening. With the chat function, students are not required to, but some of them like to come on camera when they're talking so that everybody can see them. Not required, but another option if that's something you're interested in.

And we do lots of practice coaching where you get a chance to get feedback, as well as listening to strong examples of coaching that we all discuss together. So lots of dynamic ways that we engage and interact in class every week.

ALEX BRNILOVICH: Thank you, Sheila. And to add a little more context to that, to the audience, the students here are professional, experienced within a variety of different organizations, variety of different fields, et cetera. So you get to learn from other professionals, and oftentimes a different arena and role play different experiences. So it's a great event to occur in which you are getting insight and feedback from other esteemed professionals within either the same field or even additional outlets that you may not be aware of.

So it is something that I hear great feedback from students who are progressing through the program on, with that being their favorite element is that real-time experience. So definitely a positive.

Benefits of Earning Your Degree at Lewis University

ALEX BRNILOVICH: Another question came in is, what is the benefit of doing the certificate or the concentration at Lewis versus maybe at a different school that's less expensive, or even at a for-profit type of organization? What are your thoughts, Sheila?

DR. SHEILA BOYSEN: Yeah, absolutely. That's a great question. I think one of the biggest differentiators of our program compared to others is the curriculum. So I touched on this a little bit where we really have a robust curriculum that not only gives you the foundations of coaching, it gives you the opportunity to practice. It gives you the opportunity to get feedback. It gives you the opportunity to learn multiple different methodologies and types of coaching.

It gives you that business building opportunity in the curriculum as well that many, many programs don't have. And then that coaching research course where not only are you diving into coaching research and building your credibility with that type of background, but you're also learning about lots of the assessments that are going to be available to you as a coach and different ways to use them in different types of coaching engagements.

A lot of the programs that are offered out there offer part, but not all of the education requirements. So it's great that you can get all of that here in one place. And having the program be affiliated with the graduate department, a graduate degree at a university is another great credibility building aspect of the program. So having that on your resume, having graduate-level coursework be the avenue that you choose to get your coaching education really goes a long way and builds a lot of credibility.

When can I start the program?

ALEX BRNILOVICH: Thank you. And another question came in. I will field this one, is when can I get started? How does the program lay out work in that regard? So our programs, our cohorts begin at the beginning of the year in January and another in the fall time period in August. So we are currently reviewing those candidates.

To apply to the program, you will work with your Graduate Admissions Counselor. And we will get you squared away as far as the application process.

And that concludes the event today. I wanted to thank you for your attention. Thank you for joining us today. And I would also like to thank you, Dr. Sheila Boysen. Your information has been fantastic. Thank you for taking time out to highlight this wonderful program.

DR. SHEILA BOYSEN: Absolutely. Thanks so much.

ALEX BRNILOVICH: Good bye, everybody.